How do I return from Germany?

How do I return from Germany?

Ordering from Germany at Ergowerken? You can return your product, but the conditions are different than for the Netherlands or Belgium. Read what you need to know in this article.

No free returns

For returns from Germany, we do not offer a free return label. The shipping costs for the return package are your responsibility.

How do you arrange the return?

You can choose your own carrier to transport the package from Germany to Breda. Please ensure the package includes:

  • Your name and order number (clearly legible on the outside)
  • The complete return address:
Ergowerken
Zinkstraat 53A
4823 AC Breda
Netherlands

Register with us first

Always register your return with us first so we know the package is on its way. You can register via:

You will receive a response within 24 hours on business days.

What about the rest of the conditions?

Otherwise, the same rules apply: 90-day inspection period (30 days for seating furniture), return in good condition and without signs of intensive use.

This information applies to returns from Germany within the inspection period.

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